| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Angela [London, United Kingdom;GB]
on 29/07/2008
(Group of work colleagues)
The service was great - good advice for local activities, ordering taxis, helping us with directions and generally being helpful.
Not many!
(97486387)
4.1 / 5
Anonymous
on 28/05/2008
(Mature couple)
convenient to walk to the town centre 10 minutes. Poetto Beach 10 minutes by cab, though hard getting a cab back unless you order from restaurant
(97808846)
3.7 / 5
Malcolm [Coulsdon, GB]
on 02/11/2007
(Mature couple)
Over looked the sea. Nice balcony
Room decor rather faded. The hotel needs money spent on redecoration but it is clean. The complaint if any is only about normal wear and tear
Overall: I would have liked to have known that the road in front of the hotel is a busy dual carriage way, but there again it did not unduely affect our sstay as by the time we were sleeping the rush hour had passed. (97158073)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.