| Check-in process | 4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 4.8 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.8 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.6 / 5 |
High level of comfort, much better than expected, large room, comfy beds, aircon and english news on tv.
woken very early by cleaners moving furniture on tiled floors. It was an awful noise.
Overall: Good location, easy access to everything, breakfast extra but only 5 euro's and was adequate continental style. (107243950)
Near to centre of Sorrento and transport connections. Spacious clean quiet modern room. Helpful staff. Good value for money.
Breakfast and swimming pool are only available at extra cost. Only possible to fill bath using shower head. Water not very hot.
Overall: Excellent (107244872)
Wonderful staff, great location, value
extras [everything attracted a charge], lack of coffee in room
Overall: OK - nice clean budget hotel. (97280916)
Good quality for cost per night
Overall: Excellent room and location for the price. Air conditioning and extra towels at extra cost was a small surprise but hotel still good value. (97499663)
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