| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  2.7 / 5 |
| Overall experience |  4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating |  3.7 / 5 |
4.0 / 5
Kenneth [Carnelian Bay, California, US]
on 03/07/2008
(Group of adult friends)
Food and helpful staff
Staff was unclear about whether or not service was included. [Service was included so it looked like staff was trying to increase their gratuities. Two of three rooms had some plumbing /electrical problems.
Overall: Excellent Lake Orta location and good experience, overall. (97923560)
3.6 / 5
Anonymous
on 26/03/2008
(Young couple)
Excellent food and wine. Beautiful location.
Hotel is a bit tired. Spa was not particulary impressive either.
Overall: We had a lovely time - great food, and beautiful old town. The hotel could be so much more impressive if some money was spent on the rooms. However, it was not expensive at all, so the old rooms were reflected in price. (97098368)
3.6 / 5
Klaus [Lörrach, DE]
on 10/05/2008
(Mature couple)
LAGE; Einrchtung, grundsätzlich der Service
Frühstücksservice unaufmerksam; in Anbetracht des Preises war das Zimmer relativ klein und für empfindliche Personen können auch die Geräusche aus den Nebenzimmern störend wirken
Overall: Die Lage ist gut. Direktzugang zum See (97547695)
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