| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  2.0 / 5 |
| Overall value for money |  2.2 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room |  1.8 / 5 |
| Overall experience | 2.0 / 5 |
| Order and cleanliness of the hotel | 2.2 / 5 |
| Guest Rating |  2.5 / 5 |
2.3 / 5
Susan [San Bruno, US]
on 21/10/2008
(Group of work colleagues)
Staff was very helpful and our experience with them was excellent.
It was close to the airport
Both rooms, I booked, were extremely hot and the air conditioner/cooler did not work. In addition, the rooms were full of mosquitoes. We did not open the windows in fear more would come in but still got too many bites to count. It was a miserable stay.
Overall: Mosquito bites, extremely hot room and no sleep! We thought we were paying for a good nights sleep in a 4 star hotel, totally misrepresented! (97124581)
1.6 / 5
Anonymous
on 15/06/2009
(Family with older children)
(107861042)
4.9 / 5
michela [brugine PD, IT]
on 10/10/2008
(Mature couple)
la stanza con letti separati
Overall: eccelente (107580092)
1.1 / 5
Anonymous
on 10/05/2008
(Young couple)
DESAYUNO Y APARCAMIENTO CORRECTO
INSTALACIONES VIEJAS Y OBSOLETAS, HOTEL DE PESIMA CALIDAD LE SOBRAN LAS 4 ESTRELLAS...
Overall: EL ESTADO DE LAS HABITACIONES QUE DEBERIAN SER ACORDES A LAS CUATRO ESTRELLAS (97411591)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.