| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  3.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating |  4.1 / 5 |
4.1 / 5
Anonymous
on 10/05/2008
(Mature couple)
Clean, functional, modern and very spacious.
Not much, but the views are mainly urban rather than 'seaside' views. Balconies not very inviting. Some wear and tear on fabrics.
Overall: Convenient location. Good room service. Helpful reception staff. Good parking options. Bar/dining areas relatively dark because at basement level. Be prepared for a noisy late evening if a football match is on at the nearby stadium! Fans were letting off very loud fireworks until late. (97516304)
3.6 / 5
Leo [Dublin 15, IE]
on 26/04/2008
(Mature couple)
Waste food (chorizo slices) left on ledges beside the lift shaft for what must have been weeks or months. This raises questions about the overall level of hygiene and cleanliness as the food was visible to anyone using the lift.
Overall: Overall positive impression was severely dented by the above. The city is well worth visiting as is Bilbao only a 90 minute bus trip away. (97834924)
2.3 / 5
Talesa [Lambsborn, Germany;DE]
on 02/07/2007
(Family with older children)
(99099192)
5.0 / 5
Anonymous
on 28/06/2007
(Mature couple)
during my tour of spain for 21 days the hotel palacios del mar was the best hotel, best priced and great value for money that says it all
Overall: we wished we could have stayed longer so we could have enjoyed the hotel's hospitality longer, but we had our flight booked for the following day. (99731970)
5.0 / 5
robert [liverpool, GB]
on 17/06/2007
(Same sex couple)
really spacious and functional,close to beach and public transportexcellent public areas and efficiency of staff
Overall: as above the hotel was delightful and extremely good value for money .iwill certainly stay here on any future trips to santander.i was amazed by how much space we had in our room. (99977094)
4.1 / 5
Anonymous
on 26/03/2007
(Family with young children)
(99136151)
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