| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 5.0 / 5 |
| Performance of staff | 4.8 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 5.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 4.8 / 5 |
Staff was helpful, friendly, excellent service. Ate dinner at the restaurant one night--it was fantastic.
None.
Overall: Was entirely pleasantly surprised with the hotel, the staff, the food, the town. Absolutely plan to go back. (108009251)
The hotel has so much character. It was such a pleasure to stay somewhere that didn't feel like you were in an international hotel that could have been anywhere in the world.
Absolutely nothing
Overall: Whilst staying at Los Agustinos we celebrated our 35th wedding anniversary. We chose somewhere we could have a luxurious weekend, without breaking the bank and experience the unique atmosphere of the region of La Rioja. The Hotel turned out to be an excellent choice, we did upgrade to a Junior Suite and although the standard rooms were excellent quality, for a special occasion the suite was well worth the extra cost. On the night of our anniversary we ate in Las Duelas, the Hotel restaurant, we would certainly recommend this as the food and service were of a very high standard and included many local specialities. All the staff we met were professional, helpful, friendly and did their best to ensure we had a memorable stay. (99406560)
Beautiful Building
Helpful Staff
Central Location
Overall: The Building lived up to expectations. The staff were very helpful There were several general areas in which to relax. The room waas large and so was the bed. I don't think any room would have had a fantastic view but we weren't led to expect a view. Breakfast was excellent, there was a wide choice and was good value. (99705301)
buen aparcamiento,tranquilidad,areas reservadas a fumadores
la temperatura de la habitacion,fria a la llegada
(99653752)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.