| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 2.7 / 5 |
| Overall value for money | 2.5 / 5 |
| Performance of staff | 3.2 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 3.0 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.0 / 5 |
Location
Furniture and fittings and bed in room were old and tatty something very nasty was sharing my bed and I had bites all over, I should report this to public health as the room was obviously infected. Breakfast is a joke the quality of the food is terrible-try the fruit juice machine and the cereals.
Overall: It is time you pulled it down and built something better,the rooms are small and the ambiance of this hotel is awefull. (107977651)
very clean and pleasant staff
heating not working, may have been a problem this time of year
Overall: pleased overall (107108404)
(108061381)
Security for baggage room, non existent - we were given a card key upon a rrival as the room was not ready and were left with that key the whole weekend.
bathroom Towels were almost see through
Had to pay a deposit for pool towels - I have never had to do this before
Staff were generally unhelpful
We were unable to get ice to our room, told that its not possible as they needed the ice for the bar
Fridge in the room was marginally better than useless
Air conditioning was as the fridge - marginally better than useless
Rooms extremely small
Generally I would say that this hotel would be very lucky to get 3 stars let alone 4, I would strongly advise people against staying here and as a result would not use any other hotels in the group.
Overall: Never again (108051317)
(99235192)
the cleanliness
not enough english tv stations
(99501445)
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