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5 star

Westin Palace Hotel, Madrid

Plaza de las Cortes, 7, Madrid, 28014
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 5.0 / 5 5.0 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Dennis George F [Mijs Costa. Malaga, ES] on 19/07/2009 (Mature couple)

Room service: Ordered Filtered Coffee. It was disgusting tasted like bitters and cold. Breakfast in the restaraunt: Scrambled eggs thick, cold and sickly. Bacon mixed, cold, over and under cooked basically, very poor hot products needs attantion:

Overall: Ok!  (108236197)

4.0 / 5 4.0 / 5 Paul [Tara Street, IE] on 07/01/2009 (Mature couple)

people,service,cleanliness

room lacked a few little extras that make a difference,slippers,bathroom accessories complimentary water but nothing too important

Overall: very-good aided by the central location  (107737478)

5.0 / 5 5.0 / 5 Kathy [Del Mar, United States;US] on 10/05/2007 (Mature couple)

 (99892480)

3.3 / 5 3.3 / 5 Anonymous on 27/10/2009 (Mature couple)

Overall: Mi aspettavo qualcosa di piu' da un hotel di questa caratura.  (108810590)

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