| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
room was good
food arrangements bad, understandably because of the holiday period we were in. however you cannot run a hotel of this standard with servicing the customers. We had to argue to get a meal in the resturant, not wanting a set menu, WE had to suggest that they would cook us from the room service menu. Not ideal.
This upset my partner who is not use to having discussions about these sort of things. Spoilt what should have been a great hotel.
Overall: I'd look at the siting of the bar, for hotel guests it's difficult to get a seat perhaps the bar in the middle would have helped and even a small residents area. (108183692)
Superb duvet, good sound-proofing, excellent food, very close to coach link to Bilbao airport and other cities
Location next to coach station
Overall: Overall very good but expensive when breakfast is added (99646172)
(97026282)
Moderno, bien equipado, comodo, funcional
Intente tomar un piscolabis en el piano-bar, pero el humo ambiente no dejaba ver nada... (si no instalan un buen extractor de humos no me veran por alli!)
Overall: Nada que objetar (108808694)
Overall: Corecto, amable. (107367198)
excellent rapport qualit
Overall: Nous reviendrons passer un week end dans votre hotel, et l'avons conseill (99880170)
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