| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  3.5 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
4.7 / 5
Susan [Sheerness, GB]
on 05/03/2008
(Family with older children)
very clean. beds comfortable
(97581269)
4.3 / 5
Anonymous
on 02/12/2006
(Solo business traveller)
(99015076)
2.1 / 5
Anonymous
on 25/09/2006
(Solo leisure traveller)
Size of room is good.
Very good breakfast selection.
Bathroom sliding GLASS door was broken at the edges-lethal if you hit your foot against it.
Television channels had only two of about 50 in the english language, CNN and Sport.-NOT GOOD.
Overall: Front desk staff lacked any courtesty, On arrival no information was given, no directions to the lift, No 'Enjoy your stay', etc, on leaving it was the same , NO 'Thankyou for staying with us,' no 'DID you enjoy your stay'? etc, VERY POOR Front of house staff. (99266977)
4.3 / 5
Anonymous
on 10/09/2008
(Solo leisure traveller)
Bien situé en centre ville
Overall: Sans surprise, tout a été correct (107242020)
2.3 / 5
Dominique [rosieres pres troyes, FR]
on 28/08/2008
(Solo leisure traveller)
accueil
La chambre triple est en fait un lit + un lit d'appoint.
tuyau de Douche hs et non change
petit dejeuner non compris malgre le prix
(107244249)
3.9 / 5
Gerd [Ludwigsburg, Germany;DE]
on 09/12/2006
(Mature couple)
Die Lage ist sehr verkehrsg
Overall: 1) Ob das Hotel eigene Parkpl (99726170)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.