| Check-in process | 2.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 2.7 / 5 |
| Your room | 2.3 / 5 |
| Overall experience | 2.3 / 5 |
| Order and cleanliness of the hotel | 3.3 / 5 |
| Guest Rating | 2.7 / 5 |
Hotel was kept very clean although the cleaners were sometimes too kean to get in to rooms in the morning
Reception staff not very pleasant not welcomed to the hotel on arrival, no information pack in room to advice re the charge for the remote control for TV or advice re the aircon times, no full length mirror, walls very thin kept awake by snoring in the next room, pool waterfall never on and noise from main road kept us awake until early house.
Overall: Very poor would not go back, hotel lacked any kind of atmosphere (107183030)
La communication avec ses clients fran
(99640882)
El servicio de restaurante con pension completa tiene muy buena calidad y a un precio muy bueno.
Podria mejorar las habitaciones, les falta un retoque.
(99685340)
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