| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
Beautiful setting. Good facilities in town. Room great especially bathroom. Free delicious cocktail which we drank on the wonderful terrace overlooking the ski slopes. Excellent breakfast included in bargain price.
Nowher near enogh staff at breakfast leading to ridiculous queues as tables not cleared and reset. Our room was right at the end of a corridor with no view at all
Overall: Great place to go out of skiing season (97415158)
(108361213)
-spa pequeño, cena deficiente para un hotel de su categoría, mini bar tan solo contiene dos aguas y dos coca-colas, televisión con muy pocos canales y señal deficiente.
Overall: ligeramente defraudado. esperaba más. (108521020)
Habitaciones amplias, buenas instalaciones spa, muy buena situación
faltaron toallas y lista de precios del minibar
(108857444)
Amabilidad de los empleados, limpieza de la habitación y zonas comunes.
Overall: Nos pareció que el horario del restaurante y cafetería para las cenas era escaso, es decir, cerraron todo demasiado pronto y ante la escasa oferta de ocio de Formigal en esa fecha, no nos quedó más remedio que irnos a dormir!!! El menú de la cena tampoco se adecuaba al precio, es decir, algo caro en relación a los platos que nos sirvieron, aunque no tuvimos quejas con el desayuno, incluido en el precio de la habitación. También había escasez de libros en la biblioteca y la persona que nos recibió en la zona de Spa nos explicó todo demasiado deprisa, algo más de atención hubiera estado muy bien por su parte. (108226740)
Overall: MUY SATISFECHO DEL HOTEL Y DEL PERSONAL. HE ECHADO EN FALTA EL POCO AMBIENTE DE MONTAÑA ENCONTRADO, PERO NO ES RESPONSABILIDAD DEL HOTEL (108736325)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.