| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.6 / 5
Laura [NSW, AU]
on 05/11/2008
(Mature couple)
Excellent venue but found it difficult to find! Once we got there it was excellent!
Hard to find and although they advertised that they accepted amex - they didnt
(107548149)
3.6 / 5
Anonymous
on 09/06/2008
(Mature couple)
Lovely decor in room and hotel generally
Poor breakfast; lack of secure car parking nearby
Overall: Comfortable stay, but a better breakfast expected at the price (97977931)
3.9 / 5
Roger [velez malaga, ES]
on 08/10/2007
(Mature couple)
The old style of the rooms
toilet brush broken, hot and cold bath taps wrongly marked (c for hot, ok, but h for cold?)and basin waste glogged up.
Overall: Well placed in heart of old town, but clients should be warned about driving round the old narrow streets and the lack of parking. Breakfast was only coffee and toast, but served with a smile. (97004067)
4.9 / 5
Kelli Hewett [Birmingham, AL, US]
on 24/06/2007
(Mature couple)
Personal feel, unique and cinematic decor and setting, wonderful attention from staff, great value.
Internet wasn't working during our stay, but gracious staff allowed us use of main hotel internet. Also, handmade soap was in short supply. Only got one tiny bar for two days' stay.
Overall: This hotel is much better in person than web site reflects. Photos simply don't do justice to just how special it is. (99294976)
3.9 / 5
Anonymous
on 12/12/2009
(Family with older children)
(108555823)
5.0 / 5
OLGA [Pozuelo de Alarcon, ES]
on 28/09/2009
(Solo business traveller)
La atencion personalizada y la ambientación de todas las instalaciones
La dificultad para encontrar el hotel por la cantidad de obras que hay en el centro historico
Overall: Muy positiva, es un hotel con mucho encanto. (108180540)
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