| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.2 / 5 |
Staff very friendly and room cleaners excellent.
Pool great
paying on checkout a shock, thought we had already paid
Overall: excellent (108879774)
(107625632)
Hotel was beautiful and in great location. Rooms were very spacious and we were on the 6th floor with a view of the marina, so that was very scenic and we had the sun in the evening so it was lovely to sit out and have a drink and watch the sunset. Rooms were cleaned every day with fresh linen and towels and cleaning ladies had no problem coming back later in the day if you weren't ready in the morning to have your room cleaned. Pool area was beautiful with great infinity pool. We were over for a wedding and the day after the wedding about 80 of us had a bbq in the Marina suites and I have to say the food was fab! Staff were nice, esp the reception staff, who I found all very pleasant.
None really, the only thing was drinks and food by the pool was expensive, but that is to be expected, and the beds were a bit squashed in as so many people stayed by the pool, but the beach is close by, so we went there some days
Overall: In all, a great location and I would definately recommend it to friends and hope to be back myself! (108496371)
(107649172)
- every day you had to reserve sunbeds wich was against hotel policy but no action was taken. Therefor a lot of frustration was caused if at 8.00u no sunbeds where available because all where reserved by bathtowels.
(108871596)
The hotel location,rooms,pool and overall cleanliness was as promised in the online description of the Marins Suites. I could not fault it.
The evening entertainment was poor and the choice of food from the snack bar during the day was limited.
Overall: We have already decided that we will return to this hotel on our next planned holiday in October. If you are looking for a relaxing holiday, I thoroughly recommend the Marina suites in Puerto Rico. (107528581)
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