| Check-in process |  5.0 / 5 |
|---|---|
| Working order of facilities / equipment | 5.0 / 5 |
| Overall value for money | 5.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room |  4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating |  4.9 / 5 |
5.0 / 5
Andrew [Dubai, AE]
on 25/11/2007
(Mature couple)
1. Location -- it was a great thrill to look directly onto the walls of Avila on one side, and into the open countryside on the other. Accessibility for visits to the city was excellent.
2. The building - lovely to be in an old building most tastefully restored. The bedroom was particularly beautiful.
3. Staff - the concierge and restaurant and bar were all most friendly and helpful in meeting our requests.
Our only criticisms were lack of ventilation in the bathroom which, despite the fact that the hotel has only recently opened, gave the bathroom and bedroom a slightly damp smell.
Also, it's not in a convenient place for vehicle access, but who cares, we were not driving.
(97115181)
4.7 / 5
Luis [Madrid, ES]
on 13/12/2007
(Young couple)
Instalación y situación del Hotel. Muy acojedor y una reforma muy bien hecha.
Overall: La habitación que nos dieron estaba bajo la cafetería del hotel y esa noche a alguien se le ocurrio bailar flamenco sobre nuestras cabezas. Tras una llamada a recepción cesó el ruido de inmediato. (97943178)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
 |
 |
 |
 |
 |
 |