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Mercure Queen's Hotel Cheltenham, Cheltenham
The Promenade, Cheltenham, GL50 1NN
Guest Rating: 
4.1 / 5
How to book this hotel or view prices
About Mercure Queen's Hotel Cheltenham hotel
With a spectacular central location, at the top of Cheltenham’s tree-lined promenade, this elegant 4-star hotel offers luxurious air-conditioned accommodation and an award-winning restaurant.
The Mercure Queen's Hotel Cheltenham is situated in the heart of Cheltenham, just 1.5 miles (2.5 km) from Cheltenham Racecourse. The gateway to the Cotswolds, Cheltenham is the most complete Regency town in Britain, with over 2,000 beautifully preserved listed buildings.
The hotel has 79 stunning rooms, as well as the elegant Gold Cup Bar and Lounge. The Napier Restaurant has received an AA Rosette for the quality of its food. Wireless internet access is available throughout the hotel (at an additional cost).
All guests receive complimentary membership at the Cheltenham Ladies College Sports Centre, whose facilities include a 25-metre heated swimming pool, a gym, squash courts and indoor and outdoor tennis courts.
The hotel has its own private on-site car park.
Hotel Facilities
General
- 24-Hour Front Desk,
- Bar,
- Elevator,
- Express Check-In/Check-Out,
- Garden,
- Heating,
- Luggage Storage,
- Non-Smoking Rooms,
- Parking,
- Pets Allowed,
- Restaurant,
- Rooms/Facilities for Disabled Guests,
- Safety Deposit Box.
Services
- Breakfast in the Room,
- Dry Cleaning,
- Fax/Photocopying,
- Internet Services,
- Laundry,
- Meeting/Banquet Facilities,
- Room Service,
- Wi-Fi/Wireless LAN.
Hotel Policies
Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.
Check In / Check Out
- You may check in from 14:00 hours onwards.
- You must check out by 12:00 hours.
Cancellations
If cancelled up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
To cancel an existing booking please go to the Cancellation page.
Extra Charges
VAT is included. Service charge is included. City/tourist tax is not applicable.
Parking
Private parking is possible on site and costs GBP 10.00 per day.
Pets
Pets are allowed. Charges may be applicable.
Internet
Wireless Internet Hotspot is available in the entire hotel and costs GBP 14.00 per 24 hours.
Deposit
No deposit will be charged.
Groups
When booking for more than 15 persons, different policies and additional supplements may apply.
Children and extra beds
All children are welcome. All children under 2 years stay free of charge for cots. All children under 12 years stay free of charge for extra beds. All older children or adults are charged GBP 10.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.
Payment - We accept
- Visa,
- Maestro,
- American Express,
- Master Card,
- Diners Card.
Room information
Superior Room with 1 Double Bed more info
Amenities:
- Air Conditioning,
- Bath,
- Bathroom,
- Hairdryer,
- Heating,
- Ironing Facilities,
- Radio,
- Satellite TV,
- Shower,
- TV,
- Tea/Coffee Maker,
- Telephone,
- Toilet,
- Wake Up Service/Alarm Clock,
- Work Desk.
Classic Room with 2 single beds more info
Amenities:
- Air Conditioning,
- Bath,
- Bathroom,
- Hairdryer,
- Heating,
- Ironing Facilities,
- Radio,
- Satellite TV,
- Shower,
- TV,
- Tea/Coffee Maker,
- Telephone,
- Toilet,
- Wake Up Service/Alarm Clock,
- Work Desk.
Superior Twin Room more info
Amenities:
- Air Conditioning,
- Bath,
- Bathroom,
- Hairdryer,
- Heating,
- Ironing Facilities,
- Radio,
- Satellite TV,
- Shower,
- TV,
- Tea/Coffee Maker,
- Telephone,
- Toilet,
- Wake Up Service/Alarm Clock,
- Work Desk.
Classic Room with 1 queensize bed more info
Amenities:
- Air Conditioning,
- Bath,
- Bathroom,
- Hairdryer,
- Heating,
- Ironing Facilities,
- Radio,
- Satellite TV,
- Shower,
- TV,
- Tea/Coffee Maker,
- Telephone,
- Toilet,
- Wake Up Service/Alarm Clock,
- Work Desk.
Executive Room with 1 queensize bed more info
Amenities:
- Air Conditioning,
- Bath,
- Bathroom,
- Hairdryer,
- Heating,
- Ironing Facilities,
- Radio,
- Satellite TV,
- Shower,
- TV,
- Tea/Coffee Maker,
- Telephone,
- Toilet,
- Wake Up Service/Alarm Clock,
- Work Desk.
Directions
From m5 motorway: Exit junction 11, follows signs to Cheltenham. Continue on the a40 for 3 miles. You will arrive at Montpellier, noted by a pedestrain crossing at the roundabout. Take the first exit, down past the park (on your right) and you will approach the Queens on your right after the short row of shops. From London/Oxford and M40: Take the A40, follow signs to Cheltenham. As you approach the pedestranised one way street in Cheltenham, the road will veer sharp left. Stay in the right hand lane pass Bella Pasta Restaurant. Stay in the right lane, as you will pass the playhouse theare (on your right). At the fork, take the right turning. Take the left hand lane, through a set of traffic lights. Follow road past the town hall. Turn left at lights. Follow the road up past the gardens and the Queens Hotel will be directly infront of you. From Swindon and M4: Follow signs for Cirencester (A419) and the Cheltenham. On reaching the Air Ballon Pub and large roundabout, take the second exit. Then immediately on your left is a turning, sign posted for Cheltenham. Take this and remain on road for 3 miles. You will reach the A46 roundabout (robert young Florist on your right). Continue through 2 major traffic light junctions past Cheltenham College buildings. At the traffic lights by the Eagle star tower block turn left into Montepellier Terrace. On reaching the roundabout take the third exit (Montpellier Walk) down past the park on your right. You will approach The Queens Hotel on you right after passing a short row of shops.
*Directions included in email booking confirmation
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