Best Western Hotel Imperial, Ostend

Located in the very heart of Ostend, the hotel is situated in a quiet location with excellent transport links and access to the city centre.

Situated opposite the beach and the casino, and within walking distance of the shopping area, restaurants, bars and the marina, the hotel offers the perfect base for exploring this historic city.

The friendly hotel staff aim to offer a relaxed and welcoming atmosphere when you arrive at the hotel, and are happy to help with any query that you may have.

General

• 24-Hour Front Desk,
• Bar,
• Elevator,
• Luggage Storage,
• Non-Smoking Rooms,
• Parking,
• Pets Allowed.

Services

• Currency Exchange,
• Fax/Photocopying,
• Free Wi-Fi Internet Access Included,
• Internet Services,
• Laundry,
• Wi-Fi/Wireless LAN.

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

• You may check in from 15:00 hours onwards.
• You must check out by 11:00 hours.

Cancellations

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

VAT is included. Service charge is included. EUR 1.06 city/tourist tax per room per night is not included.

Parking

Public parking is possible at a location nearby (reservation is needed) and costs EUR 18.00 per day.

Pets

Pets are allowed on request. Charges may be applicable.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Deposit

No deposit will be charged.

Children and extra beds

All children are welcome. All children under 2 years stay free of charge when using existing bedding. All children under 2 years are charged EUR 15.00 per night and person for cots. One older child or adult is charged EUR 30.00 per night and person in an extra bed. Maximum capacity of total guests in a room is 3.

Payment - We accept

• Visa,
• Master Card,
• American Express.

Payment with PIN is not possible.