Situated near the beaches and entertainment centre of the city the hotel provides a sophisticated but relaxed atmosphere in an ideal location, whether you are looking for a family retreat or a business venue.
Beautiful views of the sea can be seen from some bedrooms (upon request), creating a relaxed and calming escape. The friendly staff are available 24/7 and are always happy to help.
With off road parking available and a children's playground safe in the hotel enclosure, peace of mind is ensured during your stay.
Hotel Facilities
General
24-Hour Front Desk,
Allergy-Free Room Available,
Bar,
Breakfast Buffet,
Elevator,
Express Check-In/Check-Out,
Gay Friendly,
Heating,
Luggage Storage,
Non-Smoking Rooms,
Parking,
Rooms/Facilities for Disabled Guests,
Safety Deposit Box.
Activities
Children's Playground,
Fitness Centre,
Golf Course (within 3 km),
Hammam,
Indoor Swimming Pool,
Sauna,
Solarium,
Squash,
Turkish/Steam Bath.
Services
Babysitting/Child Services,
Breakfast in the Room,
Business Centre,
Currency Exchange,
Dry Cleaning,
Fax/Photocopying,
Internet Services,
Laundry,
Meeting/Banquet Facilities,
Packed Lunches,
Shoe Shine,
Wi-Fi/Wireless LAN.
Hotel Policies
Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.
Check In / Check Out
You may check in from 14:00 hours until 00:00 hours.
You must check out by 11:00 hours.
Cancellations
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
VAT is included.
Service charge is included.
EUR 1.06 city/tourist tax per room per night is not included.
Parking
Private parking is possible on site (reservation is needed) and costs EUR 20.00 per day.
Pets
Pets are not allowed.
Internet
Wireless internet is available in the entire hotel and costs EUR 4.00 per hour.
Deposit
No deposit will be charged.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years are charged EUR 10.00 per night and person for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Payment - We accept
Visa,
Master Card,
American Express,
Diners Card.
Important Information
Payment information:
Personal cheques are not accepted as a form of payment.
Disabled facilities:
The hotel is accessible to wheelchair users and is serviced by a lift. Rooms specially adapted to disabled guests are available on request.
Parking facilities are to be reserved and are available at an extra charge per day.
Room information
The Junior Suites are appointed with a large bed and 1 sofa bed.
Disabled rooms are available on request (only the executive rooms are accessible for disabled guests).
The breakfast buffet and use of the swimming pool and fitness centre are also included in the room rate.
All standard double rooms are anti-allergic and have been equipped with an air cleaner. All these rooms are non-smoking and are situated in the older part of the hotel.
These rooms (since November 2006) feature standard facilites and modern furniture as well as free access to the swimming pool and fitness centre.
During weekends there is a minimum stay of 2 nights and during public holidays there is a minimum stay of 3 nights.
3 executive rooms for disabled guests are also available on request.
Amenities:
Air Conditioning,
Bathroom,
Bathroom Amenities,
Extra Long Beds (> 2 metres),
Hairdryer,
Heating,
Iron,
Ironing Facilities,
Pay TV,
Radio,
Refrigerator,
Safety Deposit Box,
Shower,
TV,
Telephone,
Toilet,
Trouser Press,
Wake Up Service/Alarm Clock,
Work Desk.
Restaurants and Bars
Our breakfast buffet serves a wide range of cheese and meat, different kinds of bread, a choice of yoghurt and fruit salad from 07:30 to 10:00 each morning. Hot drinks are served at the table.
The hotel's On The Rock's Bar is open 24/7 and has more than 80 different kinds of whisky.
Feel free to ask the friendly staff for good places to eat.
In our Lindores whisky lounge you can sit by the open fire and sample one of our many single malt whiskies.
Directions
By Public Transport:
- Take a taxi from the railway station to the hotel.
By Car (from Brussels E40):
- Follow the Brussels-Ghent-Bruges-Ostend motorway.
- At the end of the motorway you will come to a roundabout; follow the signs to the centre.
- Past the 1st set of traffic lights, follow the road until you arrive at another roundabout, turn right and following the signs to the centre (on your right, you will pass the Three Master Mercator).
- Keep following this road.
- After the 3rd set of traffic lights you will see the Casino Kursaal Oostende; turn right to the Van Iseghemlaan (on the right corner, there is a tourist office).
- Drive straight on to the top of the Albert I Promenade.
- Turn right.
- Turn down the Hofstraat (the 1st road on your right).
- Golden Tulip Bero Oostende is at the end of the street on the left hand side.
*Directions included in email booking confirmation