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3 star

Best Western Le Donjon, Carcassonne

2 Rue Du Comte Roger, La Cité, Carcassonne, 11000
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability
Rooms from  €90.00 [62 rooms total]
Transport & Directions

Guest Rating: 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

About Best Western Le Donjon hotel

Centrally placed inside the walls of the city, Le Donjon is surrounded by ancient ramparts and is within walking distance of Carcassonnes main attractions.

Best Western Le Donjon was once three separate houses with historical charm that all offer the modern amenities required for a pleasant stay.

All rooms overlook the castle towers or the Donjons shady garden. They are individually styled and combine original features with modern furnishings, including satellite TV and Wi-Fi internet access.

Guests can sample traditional French fare in the Best Westerns restaurant before relaxing with a cocktail in the hotel bar.

Hotel Facilities

General

  • 24-Hour Front Desk,
  • Airconditioning,
  • All Public and Private spaces non-smoking,
  • Bar,
  • Elevator,
  • Garden,
  • Gay Friendly,
  • Heating,
  • Luggage Storage,
  • Newspapers,
  • Non-Smoking Rooms,
  • Parking,
  • Pets Allowed,
  • Restaurant,
  • Rooms/Facilities for Disabled Guests,
  • Safety Deposit Box,
  • Soundproofed Rooms,
  • Terrace.

Activities

  • Massage.

Services

  • Breakfast in the Room,
  • Business Centre,
  • Car Rental,
  • Dry Cleaning,
  • Fax/Photocopying,
  • Free Wi-Fi Internet Access Included,
  • Internet Services,
  • Laundry,
  • Meeting/Banquet Facilities,
  • Packed Lunches,
  • Room Service,
  • Souvenirs/Gift Shop,
  • Wi-Fi/Wireless LAN.

Hotel Policies

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

  • You may check in from 15:00 hours until 18:00 hours.
  • You must check out by 12:00 hours.

Cancellations

If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

VAT is included. Service charge is included. EUR 0.80 city/tourist tax per person per night is not included.

Parking

Private parking is possible on site and costs EUR 8.00 per day.

Pets

Pets are allowed. Charges may be applicable.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Deposit

No deposit will be charged.

Children and extra beds

All children are welcome. All children under 3 years stay free of charge when using existing bedding. All children under 3 years stay free of charge for cots. Maximum capacity of babycots in a room is 1.

Payment - We accept

  • Visa,
  • American Express,
  • Master Card,
  • Diners Card,
  • JCB.
Visa American Express Master Card Diners Card brochure.jcb

Important Information

During the summer season, access to the medieval Citadel is restricted, so transport is provided to help guests access the hotel easily.

Room information

Standard Double/Twin Room - Best Available Rates more info

Room Interior

Your room will be reserved in the house of the Remparts.

Amenities:

  • Air Conditioning,
  • Bath or Shower,
  • Hairdryer,
  • Heating,
  • Minibar,
  • Satellite TV,
  • TV,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Privilege Double/Twin Room - Best Available Rates more info

Room Interior

According to the availability of the hotel, your room will be reserved in one of our 3 houses : the house of Donjon, the house of the Remparts and the house of the comte roger.

Amenities:

  • Air Conditioning,
  • Bath,
  • Hairdryer,
  • Heating,
  • Minibar,
  • Satellite TV,
  • Shower,
  • TV,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Deluxe Double/Twin Room - Best available Rates more info

Room Interior

According to the availability of the hotel, your room will be reserved in one of our 3 houses : the house of Donjon, the house of the Remparts and the house of the comte roger.

Amenities:

  • Air Conditioning,
  • Bath,
  • Hairdryer,
  • Heating,
  • Minibar,
  • Satellite TV,
  • Shower,
  • TV,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Restaurants and Bars

Breakfast is served from 07:00 to 10:30; guests can choose between a continental buffet and a Full English. It is also available in the comfort of your room.

Directions

Hotel Map

From Narbonne or Toulouse, take the highway: A61/E80 (exit n24). You may take the national road: RN113 and follow the sign Carcassonne-La Cité. If you arrive by taxi, the cab driver will have to stop at the main entrance of the citadel, close to the drawbridge or if you drive your own car or a rental one, anyway, our hotel staff will immediately send you our van which will help you and your baggage reach the hotel reception easily and promptly. During our low season, you are able to drive your car easily inside the citadel, reach our hotel and park it in our private parking lot at any time, if you wish so.

*Directions included in email booking confirmation

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