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4 star

Best Western Queen Hotel, Chester

63 City Road, Chester, CH1 3AH
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability
Rooms from  £59.00 [128 rooms total]
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Guest Rating: 4.1 / 5 4.1 / 5

How to book this hotel or view prices

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Night(s) Room(s)

About Best Western Queen Hotel hotel


The Queen Hotel is located across from Chester Railway Station, and first opened its doors in April 1860. Built in the Italian style upon a beautiful piece of ground with sumptuous furnishings and its own walled garden.

Through the combination of modern first class services and wonderful newly created enhanced facilities throughout, we can guarantee, from the moment you arrive, a quite wonderful experience in the true tradition of this grand marque hotel.

Hotel Facilities

General

  • 24-Hour Front Desk,
  • All Public and Private spaces non-smoking,
  • Bar,
  • Breakfast Buffet,
  • Elevator,
  • Express Check-In/Check-Out,
  • Garden,
  • Gay Friendly,
  • Heating,
  • Luggage Storage,
  • Newspapers,
  • Non-Smoking Rooms,
  • Parking,
  • Restaurant,
  • Safety Deposit Box,
  • Terrace.

Activities

  • Fitness Centre,
  • Table Tennis.

Services

  • Bicycle Rental,
  • Breakfast in the Room,
  • Bridal Suite,
  • Business Centre,
  • Dry Cleaning,
  • Fax/Photocopying,
  • Free Wi-Fi Internet Access Included,
  • Internet Services,
  • Meeting/Banquet Facilities,
  • Packed Lunches,
  • Room Service,
  • Shoe Shine,
  • VIP Room Facilities,
  • Wi-Fi/Wireless LAN.

Hotel Policies

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

  • You may check in from 14:00 hours onwards.
  • You must check out by 11:00 hours.

Cancellations

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

VAT is included. Service charge is included. City/tourist tax is not applicable.

Parking

Private parking is possible on site and costs GBP 7.00 per day.

Pets

Pets are not allowed.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Deposit

No deposit will be charged.

Children and extra beds

All children are welcome. All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged GBP 20.00 per night for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Payment - We accept

  • Visa,
  • Maestro,
  • Master Card,
  • American Express,
  • Diners Card.
Visa Maestro Master Card American Express Diners Card

Room information

Twin/Double Room more info

Standard rooms are located in the Victorian wing of the hotel. All have Freeview channels and are equipped with the facilities listed below. Some of these rooms overlook the Italian-style terrace garden. The rate includes the 'all-you-can-eat' buffet breakfast. Please specify whether you would like a double room or a twin room.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Twin/Double Executive Room more info

Room Interior

The Executive rooms have recently been refurbished to a very high standard. They are larger in size than standard rooms and some overlook the Italian terrace gardens. The rate includes the 'all-you-can-eat' buffet breakfast. Please specify whether you prefer a double or twin bedded room.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Executive Double/Twin Room more info

The Executive rooms have recently been refurbished to a very high standard. They are larger in size than the standard rooms and some overlook the Italian terrace gardens. This is a room-only rate. Please specify whether you would like a twin room or a double room.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Queen Suite more info

A higher standard than the other rooms, with either a king-size bed or a four-poster bed. Some have air conditioning, jacuzzi baths, walk-in showers and 2 washbasins.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Queen Suite more info

A superior, excellently appointed room with either a king-size bed or a four-poster bed. Some have air conditioning, Jacuzzi baths, walk-in showers and his 'n' hers washbasins. This room is a room-only rate.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Queen Family Room more info

These rooms can accommodate up to 4 people. Some rooms have 2 double beds. Some have a double bed and 2 single beds. Please specify your preferred bed configuration (subject to availability). The rate includes the 'all-you-can-eat buffet breakfast'.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Queen Family more info

The Queen Family rooms can accommodate up to 4 people. Some rooms have 2 double beds, and some have a double bed and 2 single beds. Please specify your desired bed configuration (subject to availability) This is a room-only rate.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Double/Twin Room (Advance Purchase) more info

A standard double or twin room. The rate includes the 'all-you-can-eat' buffet breakfast. Please specify whether you would prefer a double or twin-bedded room.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Standard Double/Twin Room more info

Standard rooms are located in the Victorian wing of the hotel. All have Freeview channels and are equipped with the facilities listed below. Some of these rooms overlook the Italian-style terrace garden. Please note this is a room-only rate. Please specify whether you would prefer a double or twin-bedded room.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

New Year Package more info

Package includes: Cocktails and canapés on arrival, superb 6 course gala dinner, fully inclusive bar package from 8pm-2am, glass of champagne at mid-night, bacon butties and coffee at 2am, fantastic disco throughout the night plus a late New Years Day brunch from 10am – 12 noon.

Amenities:

  • Bath,
  • Hairdryer,
  • Heating,
  • Ironing Facilities,
  • Pay TV,
  • Radio,
  • Satellite TV,
  • Seating Area,
  • Shower,
  • TV,
  • Tea/Coffee Maker,
  • Telephone,
  • Toilet,
  • Wake Up Service/Alarm Clock,
  • Work Desk.

Directions

Hotel Map

From the m6 motorway - From junction 20, follow the m56 North Wales and turn off at junction 15, taking the m53 for two miles. Take the Chester/Helsby turn off and follow signs for Chester Station. The Queen Hotel is situated directly opposite.

*Directions included in email booking confirmation

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