Best Western Queen Hotel, Chester

The Queen Hotel is located across from Chester Railway Station, and first opened its doors in April 1860. Built in the Italian style upon a beautiful piece of ground with sumptuous furnishings and its own walled garden.

Through the combination of modern first class services and wonderful newly created enhanced facilities throughout, we can guarantee, from the moment you arrive, a quite wonderful experience in the true tradition of this grand marque hotel.

General

• 24-Hour Front Desk,
• All Public and Private spaces non-smoking,
• Bar,
• Breakfast Buffet,
• Elevator,
• Express Check-In/Check-Out,
• Garden,
• Gay Friendly,
• Heating,
• Luggage Storage,
• Newspapers,
• Non-Smoking Rooms,
• Parking,
• Restaurant,
• Safety Deposit Box,
• Terrace.

Activities

• Fitness Centre,
• Table Tennis.

Services

• Bicycle Rental,
• Breakfast in the Room,
• Bridal Suite,
• Business Centre,
• Dry Cleaning,
• Fax/Photocopying,
• Free Wi-Fi Internet Access Included,
• Internet Services,
• Meeting/Banquet Facilities,
• Packed Lunches,
• Room Service,
• Shoe Shine,
• VIP Room Facilities,
• Wi-Fi/Wireless LAN.

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

• You may check in from 14:00 hours onwards.
• You must check out by 11:00 hours.

Cancellations

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

VAT is included. Service charge is included. City/tourist tax is not applicable.

Parking

Private parking is possible on site and costs GBP 7.00 per day.

Pets

Pets are not allowed.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Deposit

No deposit will be charged.

Children and extra beds

All children are welcome. All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged GBP 20.00 per night for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Payment - We accept

• Visa,
• Maestro,
• Master Card,
• American Express,
• Diners Card.

From the m6 motorway - From junction 20, follow the m56 North Wales and turn off at junction 15, taking the m53 for two miles. Take the Chester/Helsby turn off and follow signs for Chester Station. The Queen Hotel is situated directly opposite.

*Directions included in email booking confirmation