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The Novotel Hamburg Alster is situated within walking distance of the main railway station, the Außenalster (the outer Alster lake) and the city centre with its numerous shops.
The underground station "Lübecker Straße" lies just 20 metres away, enabling quick and easy access to attractions such as the harbour with its "Speicherstadt" ("warehouse city"), the musical theatres, the exhibition grounds and the congress centre.
Complimentary tea- and coffee making facilities are available in all of our guest rooms.
The Novotel Hamburg Alster is a particularly child-friendly hotel. Children under 15 can stay for free in their parents' room. There are comfortable family rooms for 2 adults and 2 children. There is a comprehensive children's menu as well as games areas for children of all ages.
Other pleasant touches for families include a personal welcome with a complimentary drink, and a late 17:00 check-out on Sundays and public holidays.
Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.
If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the first night will be charged.
To cancel an existing booking please go to the Cancellation page.
VAT is included. Service charge is included. City/tourist tax is not applicable.
Public parking is possible on site and costs EUR 9.00 per day.
Pets are allowed. Charges may be applicable.
Wired internet is available in the hotel rooms and costs EUR 0.30 per minute.
No deposit will be charged.
All children are welcome. All children under 16 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 15.00 per night and person for extra beds. Maximum capacity of extra beds in a room is 2. Maximum capacity of babycots in a room is 1.
All rooms offer comfort and contemporary décor. The family rooms feature an additional sofa which can be used as a bed for up to 2 children.
This standard room is comfortably equipped with 1 double bed.
This standard room is comfortably equipped with 2 single beds and a separate bathroom.
This superior room is equipped with a double bed, a sofa, and a separate bathroom. You can also enjoy a complimentary mini bar and room service, a voucher for the use of Wi-Fi or highspeed internet, and free coffee and tea in the room. The room sleeps 3 adults.
This superior room is equipped with a double bed, a sofa, and a separate bathroom. You can also enjoy a complimentary mini bar and room service, a voucher for the use of Wi-Fi or highspeed internet, and free coffee and tea in the room. The room sleeps 2 adults and up to 2 children. Children up to and including the age of 15 stay free of charge.
This standard room for 3 people is equipped with a double bed, a sofa, and a separate bathroom.
This family room is equipped with a double bed, a sofa, and a separate bathroom. The room sleeps 2 adults and up to 2 children. Children up to and including the age of 15 stay free of charge. Upon booking, kindly advise the hotel as to the exact number of people staying.
The superior suites are between 55 and 68m² in size and comprise a living room with Hi-Fi equipment and a DVD player, a bedroom with a double bed, and a sofa bed, as well as a separate bathroom. In the suite, you can enjoy complimentary mini bar and room service, a voucher for the use of Wi-Fi or highspeed internet, and free coffee and tea in the room. The rate also includes a spa package with bathrobe, slippers and an anti-stress steam bath. The suite sleeps 3 adults.
The suites are between 55 and 68 m² in size and comprise a living room with Hi-Fi equipment and a DVD player, a bedroom with a double bed, and a sofa bed, as well as a separate bathroom. In the suite, you can enjoy the complimentary mini bar and room service, a voucher for the use of Wi-Fi or highspeed internet, and free coffee and tea. The rate also includes a spa package with bathrobe, slippers and an anti-stress steam bath. The suite sleeps 2 adults and up to 2 children. Children up to and including the age of 15 stay free of charge. Upon booking, kindly advise the hotel as to the exact number of people staying.
The hotel’s Thyme Restaurant serves healthy Mediterranean delights and international specialities. Make sure to try the tasty regional and seasonal creations. The restaurant is open from 06:30 until 14.30 and from 18:00 until 23:00. The modern Alster Lounge bar offers classic drinks and cocktails in a relaxed atmosphere. A small selection of light snacks is available on request. The bar is open from 10:00 until 01:00 throughout the week.
Arriving by public transport: From Hamburg's main railway station: - Take the underground line U1 towards Wandsbek/Ohlstedt/Großhansdorf and get out at the station Lübecker Straße (2 stops away) - Take the exit which leads to the Alsterschwimmhalle
*Directions included in email booking confirmation
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