Well situated in Staines, on the banks of the River Thames, the hotel is popular with both business and leisure guests with a modern bar and restaurant overlooking the river.

This Mercure Hotel is a 19th-century building with a modern extension, where visitors enjoy the sights of the river from the lounge, brasserie and many bedrooms. It's hard to believe that the Mercure Thames Lodge Hotel is only 30.5 km (19 miles) from London city centre.

River view rooms are available upon request. The hotel also offers a limited number of smoking bedrooms. Please make your requests at the time of booking. All requests are subject to availability.

General

• 24-Hour Front Desk,
• All Public and Private spaces non-smoking,
• Bar,
• Express Check-In/Check-Out,
• Free Parking,
• Garden,
• Gay Friendly,
• Heating,
• Luggage Storage,
• Newspapers,
• Non-Smoking Rooms,
• Parking,
• Pets Allowed,
• Restaurant,
• Rooms/Facilities for Disabled Guests,
• Terrace.

Services

• Breakfast in the Room,
• Dry Cleaning,
• Fax/Photocopying,
• Internet Services,
• Laundry,
• Meeting/Banquet Facilities,
• Packed Lunches,
• Room Service,
• Shoe Shine,
• Wi-Fi/Wireless LAN.

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

• You may check in from 14:00 hours onwards.
• You must check out by 11:00 hours.

Cancellations

If cancelled up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

15 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable.

Parking

Free public parking is possible on site.

Pets

Pets are allowed on request. No extra charges.

Internet

Wireless Internet Hotspot is available in public areas and costs GBP 5.00 per hour.

Deposit

No deposit will be charged.

Groups

When booking for more than 15 persons, different policies and additional supplements may apply.

Children and extra beds

All children are welcome. All children under 3 years are charged GBP 10.00 per night and person for cots. One child under 15 years stays free of charge in an extra bed. All further children under 15 years are charged GBP 15.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Payment - We accept

• Visa,
• Master Card,
• American Express,
• Diners Card.

At check-in, the hotel will require a security deposit (either cash or a credit card pre-authorisation).